Cancellation policy: We understand that things come up from time to time and you can’t make your appointment. We kindly ask that you give us a minimum of 24 hours notice to cancel your appointment. The livelihood of our staff is dependent upon the time you reserved, and there are others who have waited patently for their time. If a guest continually cancels last minute, we reserve the right to book your next appointment with a credit card. Sixty percent of the service will be charged only if the appointment is not kept. We also reserve the right not to rebook the appointment. Thank you for your understanding.